TERMS AND CONDITIONS
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

WHAT’S IN THESE TERMS?

THESE TERMS TELL YOU THE RULES FOR USING OUR WEBSITE AND SERVICES ON WWW.YOUMBSPILATES.CO.UK (OUR SITE) AND BOOKING SYSTEM MOMENCE.

WHO WE ARE AND HOW TO CONTACT US

WWW.YOUMBSPILATES IS A SITE OPERATED BY YOU MCR BEAUTY LTD (”WE”). WE ARE REGISTERED IN ENGLAND AND WALES UNDER COMPANY NUMBER 15571224 AND HAVE OUR REGISTERED OFFICE AT 335 BURY NEW ROAD, MANCHESTER, M45 7SE OUR MAIN TRADING ADDRESS IS 335 BURY NEW ROAD, MANCHESTER, M45 7SE.
TO CONTACT US, PLEASE EMAIL INFO@YOUMCR.COM (mailto:INFO@YOUMCR.CO.UK)

BY USING OUR SITE YOU ACCEPT THESE TERMS.

BY USING OUR SITE, YOU CONFIRM THAT YOU ACCEPT THESE TERMS OF USE AND THAT YOU AGREE TO COMPLY WITH THEM.
IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE OUR SITE.

THESE TERMS OF USE REFER TO THE FOLLOWING ADDITIONAL TERMS, WHICH ALSO APPLY TO YOUR USE OF OUR SITE:
    •    OUR PRIVACY POLICY. SEE FURTHER UNDER.
    •    OUR COOKIE POLICY.

WHEN YOU PURCHASE GOODS AND OR SERVICES FROM OUR SITE, OUR TERMS AND CONDITIONS OF SUPPLY DETAILED BELOW WILL APPLY TO THE SALES.

WE MAY MAKE CHANGES TO THESE TERMS
WE AMEND THESE TERMS FROM TIME TO TIME. EVERY TIME YOU WISH TO USE OUR SITE, PLEASE CHECK THESE TERMS TO ENSURE YOU UNDERSTAND THE TERMS THAT APPLY AT THAT TIME.

WE MAY MAKE CHANGES TO OUR SITE

WE MAY UPDATE AND CHANGE OUR SITE FROM TIME TO TIME TO REFLECT CHANGES TO OUR PRODUCTS, SERVICES, OUR USERS’ NEEDS AND OUR BUSINESS PRIORITIES. WE WILL TRY TO GIVE YOU REASONABLE NOTICE OF ANY MAJOR CHANGES.

WE MAY SUSPEND OR WITHDRAW OUR SITE

OUR SITE IS MADE AVAILABLE FREE OF CHARGE.
WE DO NOT GUARANTEE THAT OUR SITE, OR ANY CONTENT ON IT, WILL ALWAYS BE AVAILABLE OR BE UNINTERRUPTED. WE MAY SUSPEND OR WITHDRAW OR RESTRICT THE AVAILABILITY OF ALL OR ANY PART OF OUR SITE FOR BUSINESS AND OPERATIONAL REASONS. WE WILL TRY TO GIVE YOU REASONABLE NOTICE OF ANY SUSPENSION OR WITHDRAWAL.
YOU ARE ALSO RESPONSIBLE FOR ENSURING THAT ALL PERSONS WHO ACCESS OUR SITE THROUGH YOUR INTERNET CONNECTION ARE AWARE OF THESE TERMS OF USE AND OTHER APPLICABLE TERMS AND CONDITIONS, AND THAT THEY COMPLY WITH THEM.

WE MAY TRANSFER THIS AGREEMENT TO SOMEONE ELSE

WE MAY TRANSFER OUR RIGHTS AND OBLIGATIONS UNDER THESE TERMS TO ANOTHER ORGANISATION. WE WILL ALWAYS TELL YOU IN WRITING IF THIS HAPPENS AND WE WILL ENSURE THAT THE TRANSFER WILL NOT AFFECT YOUR RIGHTS UNDER THE CONTRACT.OUR SITE IS DIRECTED TO PEOPLE RESIDING IN THE UNITED KINGDOM. WE DO NOT REPRESENT THAT CONTENT AVAILABLE ON OR THROUGH OUR SITE IS APPROPRIATE FOR USE OR AVAILABLE IN OTHER LOCATIONS.

YOU MUST KEEP YOUR ACCOUNT DETAILS SAFE

IF YOU CHOOSE, OR YOU ARE PROVIDED WITH, A USER IDENTIFICATION CODE, PASSWORD OR ANY OTHER PIECE OF INFORMATION AS PART OF OUR SECURITY PROCEDURES, YOU MUST TREAT SUCH INFORMATION AS CONFIDENTIAL. YOU MUST NOT DISCLOSE IT TO ANY THIRD PARTY.
WE HAVE THE RIGHT TO DISABLE ANY USER IDENTIFICATION CODE OR PASSWORD, WHETHER CHOSEN BY YOU OR ALLOCATED BY US, AT ANY TIME, IF IN OUR REASONABLE OPINION YOU HAVE FAILED TO COMPLY WITH ANY OF THE PROVISIONS OF THESE TERMS OF USE.
IF YOU KNOW OR SUSPECT THAT ANYONE OTHER THAN YOU KNOWS YOUR USER IDENTIFICATION CODE OR PASSWORD, YOU MUST PROMPTLY NOTIFY US AT INFO@YOUMCR.CO.UK (mailto:info@youmcr.co.uk)

HOW YOU MAY USE MATERIAL ON OUR SITE

WE ARE THE OWNER OR THE LICENSEE OF ALL INTELLECTUAL PROPERTY RIGHTS IN OUR SITE, AND IN THE MATERIAL PUBLISHED ON IT. THOSE WORKS ARE PROTECTED BY COPYRIGHT LAWS AND TREATIES AROUND THE WORLD. ALL SUCH RIGHTS ARE RESERVED.
YOU MAY PRINT OFF ONE COPY, AND MAY DOWNLOAD EXTRACTS, OF ANY PAGE(S) FROM OUR SITE FOR YOUR PERSONAL USE AND YOU MAY DRAW THE ATTENTION OF OTHERS WITHIN YOUR ORGANISATION TO CONTENT POSTED ON OUR SITE.
YOU MUST NOT MODIFY THE PAPER OR DIGITAL COPIES OF ANY MATERIALS YOU HAVE PRINTED OFF OR DOWNLOADED IN ANY WAY, AND YOU MUST NOT USE ANY ILLUSTRATIONS, PHOTOGRAPHS, VIDEO OR AUDIO SEQUENCES OR ANY GRAPHICS SEPARATELY FROM ANY ACCOMPANYING TEXT.
OUR STATUS (AND THAT OF ANY IDENTIFIED CONTRIBUTORS) AS THE AUTHORS OF CONTENT ON OUR SITE MUST ALWAYS BE ACKNOWLEDGED.
YOU MUST NOT USE ANY PART OF THE CONTENT ON OUR SITE FOR COMMERCIAL PURPOSES WITHOUT OBTAINING A LICENCE TO DO SO FROM US OR OUR LICENSORS.
IF YOU PRINT OFF, COPY OR DOWNLOAD ANY PART OF OUR SITE IN BREACH OF THESE TERMS OF USE, YOUR RIGHT TO USE OUR SITE WILL CEASE IMMEDIATELY AND YOU MUST, AT OUR OPTION, RETURN OR DESTROY ANY COPIES OF THE MATERIALS YOU HAVE MADE.

DO NOT RELY ON INFORMATION ON THIS SITE

THE CONTENT ON OUR SITE IS PROVIDED FOR GENERAL INFORMATION ONLY. IT IS NOT INTENDED TO AMOUNT TO ADVICE ON WHICH YOU SHOULD RELY. YOU MUST OBTAIN PROFESSIONAL OR SPECIALIST ADVICE BEFORE TAKING, OR REFRAINING FROM, ANY ACTION ON THE BASIS OF THE CONTENT ON OUR SITE.ALTHOUGH WE MAKE REASONABLE EFFORTS TO UPDATE THE INFORMATION ON OUR SITE, WE MAKE NO REPRESENTATIONS, WARRANTIES OR GUARANTEES, WHETHER EXPRESS OR IMPLIED, THAT THE CONTENT ON OUR SITE IS ACCURATE, COMPLETE OR UP TO DATE.

WE ARE NOT RESPONSIBLE FOR WEBSITES WE LINK TO, WHERE OUR SITE CONTAINS LINKS TO OTHER SITES AND RESOURCES PROVIDED BY THIRD PARTIES, THESE LINKS ARE PROVIDED FOR YOUR INFORMATION ONLY. SUCH LINKS SHOULD NOT BE INTERPRETED AS APPROVAL BY US OF THOSE LINKED WEBSITES OR INFORMATION YOU MAY OBTAIN FROM THEM.WE HAVE NO CONTROL OVER THE CONTENTS OF THOSE SITES OR RESOURCES.

OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU

WHETHER YOU ARE A CONSUMER OR A BUSINESS USER:
    •    WE DO NOT EXCLUDE OR LIMIT IN ANY WAY OUR LIABILITY TO YOU WHERE IT WOULD BE UNLAWFUL TO DO SO. THIS INCLUDES LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE OR THE NEGLIGENCE OF OUR EMPLOYEES, AGENTS OR SUBCONTRACTORS AND FOR FRAUD OR FRAUDULENT MISREPRESENTATION.
    •    DIFFERENT LIMITATIONS AND EXCLUSIONS OF LIABILITY WILL APPLY TO LIABILITY ARISING AS A RESULT OF THE SUPPLY OF ANY PRODUCTS TO YOU, WHICH WILL BE SET OUT IN THESE TERMS AND CONDITIONS.

IF YOU ARE A BUSINESS USER:
    •    WE EXCLUDE ALL IMPLIED CONDITIONS, WARRANTIES, REPRESENTATIONS OR OTHER TERMS THAT MAY APPLY TO OUR SITE OR ANY CONTENT ON IT.
    •    WE WILL NOT BE LIABLE TO YOU FOR ANY LOSS OR DAMAGE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OF STATUTORY DUTY, OR OTHERWISE, EVEN IF FORESEEABLE, ARISING UNDER OR IN CONNECTION WITH:
    •    USE OF, OR INABILITY TO USE, OUR SITE; OR
    •    USE OF OR RELIANCE ON ANY CONTENT DISPLAYED ON OUR SITE.
    •    IN PARTICULAR, WE WILL NOT BE LIABLE FOR:
    •    LOSS OF PROFITS, SALES, BUSINESS, OR REVENUE;
    •    BUSINESS INTERRUPTION;
    •    LOSS OF ANTICIPATED SAVINGS;
    •    LOSS OF BUSINESS OPPORTUNITY, GOODWILL OR REPUTATION; OR
    •    ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE.

IF YOU ARE A CONSUMER USER:
    •    PLEASE NOTE THAT WE ONLY PROVIDE OUR SITE FOR DOMESTIC AND PRIVATE USE. YOU AGREE NOT TO USE OUR SITE FOR ANY COMMERCIAL OR BUSINESS PURPOSES, AND WE HAVE NO LIABILITY TO YOU FOR ANY LOSS OF PROFIT, LOSS OF BUSINESS, BUSINESS INTERRUPTION, OR LOSS OF BUSINESS OPPORTUNITY.

HOW WE MAY USE YOUR PERSONAL INFORMATION

WE WILL ONLY USE YOUR PERSONAL INFORMATION AS SET OUT IN OUR [LINK TO PRIVACY POLICY].

WE ARE NOT RESPONSIBLE FOR VIRUSES AND YOU MUST NOT INTRODUCE THEM
WE DO NOT GUARANTEE THAT OUR SITE WILL BE SECURE OR FREE FROM BUGS OR VIRUSES.
YOU ARE RESPONSIBLE FOR CONFIGURING YOUR INFORMATION TECHNOLOGY, COMPUTER PROGRAMMES AND PLATFORM TO ACCESS OUR SITE. YOU SHOULD USE YOUR OWN VIRUS PROTECTION SOFTWARE.
YOU MUST NOT MISUSE OUR SITE BY KNOWINGLY INTRODUCING VIRUSES, TROJANS, WORMS, LOGIC BOMBS OR OTHER MATERIAL THAT IS MALICIOUS OR TECHNOLOGICALLY HARMFUL. YOU MUST NOT ATTEMPT TO GAIN UNAUTHORISED ACCESS TO OUR SITE, THE SERVER ON WHICH OUR SITE IS STORED OR ANY SERVER, COMPUTER OR DATABASE CONNECTED TO OUR SITE. YOU MUST NOT ATTACK OUR SITE VIA A DENIAL-OF-SERVICE ATTACK OR A DISTRIBUTED DENIAL-OF SERVICE ATTACK. BY BREACHING THIS PROVISION, YOU WOULD COMMIT A CRIMINAL OFFENCE UNDER THE COMPUTER MISUSE ACT 1990. WE WILL REPORT ANY SUCH BREACH TO THE RELEVANT LAW ENFORCEMENT AUTHORITIES AND WE WILL CO-OPERATE WITH THOSE AUTHORITIES BY DISCLOSING YOUR IDENTITY TO THEM. IN THE EVENT OF SUCH A BREACH, YOUR RIGHT TO USE OUR SITE WILL CEASE IMMEDIATELY.

RULES ABOUT LINKING TO OUR SITE

YOU MAY LINK TO OUR HOME PAGE, PROVIDED YOU DO SO IN A WAY THAT IS FAIR AND LEGAL AND DOES NOT DAMAGE OUR REPUTATION OR TAKE ADVANTAGE OF IT.
YOU MUST NOT ESTABLISH A LINK IN SUCH A WAY AS TO SUGGEST ANY FORM OF ASSOCIATION, APPROVAL OR ENDORSEMENT ON OUR PART WHERE NONE EXISTS.
YOU MUST NOT ESTABLISH A LINK TO OUR SITE IN ANY WEBSITE THAT IS NOT OWNED BY YOU.
OUR SITE MUST NOT BE FRAMED ON ANY OTHER SITE, NOR MAY YOU CREATE A LINK TO ANY PART OF OUR SITE OTHER THAN THE HOME PAGE.
WE RESERVE THE RIGHT TO WITHDRAW LINKING PERMISSION WITHOUT NOTICE.
IF YOU WISH TO LINK TO OR MAKE ANY USE OF CONTENT ON OUR SITE OTHER THAN THAT SET OUT ABOVE, PLEASE CONTACT INFO@YOUMCR.CO.UK (mailto:info@youmcr.co.uk)

WHICH COUNTRY’S LAWS APPLY TO ANY DISPUTES?

IF YOU ARE A CONSUMER, PLEASE NOTE THAT THESE TERMS OF USE, THEIR SUBJECT MATTER AND THEIR FORMATION, ARE GOVERNED BY ENGLISH LAW. YOU AND WE BOTH AGREE THAT THE COURTS OF ENGLAND AND WALES WILL HAVE EXCLUSIVE JURISDICTION EXCEPT THAT IF YOU ARE A RESIDENT OF NORTHERN IRELAND YOU MAY ALSO BRING PROCEEDINGS IN NORTHERN IRELAND, AND IF YOU ARE RESIDENT OF SCOTLAND, YOU MAY ALSO BRING PROCEEDINGS IN SCOTLAND.
IF YOU ARE A BUSINESS, THESE TERMS OF USE, THEIR SUBJECT MATTER AND THEIR FORMATION (AND ANY NON-CONTRACTUAL DISPUTES OR CLAIMS) ARE GOVERNED BY ENGLISH LAW. WE BOTH AGREE TO THE EXCLUSIVE JURISDICTION OF THE COURTS OF ENGLAND AND WALES.

TERMS AND CONDITIONS OF SUPPLY

THESE TERMS AND CONDITIONS GOVERN THE SALE OF ALL GOODS AND SERVICES BY US AND WILL FORM THE BASIS OF THE CONTRACT BETWEEN YOU AND US. IF YOU WISH TO PLACE AN ORDER WITH US, OUR SITE WILL GUIDE YOU THROUGH THE ORDERING PROCESS. BEFORE SUBMITTING YOUR ORDER TO US, YOU WILL BE GIVEN THE OPPORTUNITY TO REVIEW AND AMEND IT. PLEASE ENSURE THAT YOU HAVE CHECKED YOUR ORDER AND THAT YOU HAVE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE SUBMITTING IT. IF YOU ARE UNSURE ABOUT ANY PART OF THESE TERMS AND CONDITIONS, PLEASE ASK US FOR CLARIFICATION.

YOUR ACCOUNT

BEFORE YOU CAN PLACE ORDERS FOR ITEMS USING OUR APPLICATION, YOU MAY OPEN AN ACCOUNT. YOU MAY SET UP YOUR EXISTING ACCOUNT USING YOUR EMAIL. WHEN YOU OPEN AN ACCOUNT YOU WILL NEED TO CREATE A PASSWORD, OR OTHER SECURE LOGIN METHOD. YOU MUST KEEP ANY PASSWORD YOU CREATE, OR OTHER SECURE LOGIN METHOD, SECRET, AND PREVENT OTHERS FROM ACCESSING YOUR EMAIL ACCOUNT OR MOBILE PHONE. IF ANOTHER PERSON USES THESE METHODS TO ACCESS YOUR ACCOUNT, YOU WILL BE RESPONSIBLE TO PAY FOR ANY ITEMS THEY ORDER, AND WE ARE NOT RESPONSIBLE FOR ANY OTHER LOSSES YOU SUFFER, UNLESS THE PERSON USING YOUR PASSWORD OBTAINED IT BECAUSE WE DID NOT KEEP IT SECURE.
IF WE BELIEVE THAT YOUR ACCOUNT HAS BEEN USED BY SOMEONE ELSE. WE MAY ALSO CLOSE YOUR ACCOUNT. IF IN OUR OPINION YOU ARE ABUSING OUR SERVICE (FOR EXAMPLE, BY APPLYING FOR REFUNDS OR CREDIT TO WHICH WE DO NOT CONSIDER YOU ARE ENTITLED, MAKING REPEATED UNREASONABLE COMPLAINTS, MISTREATING OUR STAFF, OR ANY OTHER GOOD REASON). IF WE CLOSE YOUR ACCOUNT PERMANENTLY WE WILL REFUND ANY REMAINING ACCOUNT CREDIT YOU HAVE VALIDLY OBTAINED FROM OUR CUSTOMER SERVICE TEAM OR APPLICATION FOLLOWING ANY ISSUE WITH AN ORDER, BY APPLYING A CREDIT TO YOUR REGISTERED CREDIT CARD, OR IF THAT IS NOT POSSIBLE FOR ANY REASON, BY WAY OF A BANK TRANSFER USING BANK DETAILS (PROVIDED YOU HAVE SUPPLIED THEM TO US).

PAYMENT

ALL MEMBERSHIP PRICES ADVERTISED ARE PER MONTH.

ALL ONLINE CARD PAYMENTS ARE MADE TO STRIPE. UPON RECEIVING YOUR ORDER, WE CARRY OUT A STANDARD AUTHORISATION CHECK ON YOUR PAYMENT CARD TO ENSURE THERE ARE SUFFICIENT FUNDS TO FULFIL THE TRANSACTION. YOUR CARD WILL BE DEBITED UPON AUTHORISATION BEING RECEIVED. THE MONIES RECEIVED UPON THE DEBITING OF YOUR CARD SHALL BE TREATED AS A FULL PAYMENT AGAINST THE VALUE OF THE GOODS YOU WISH TO PURCHASE. IF YOU HAVE A CONTRACT, THESE DETAILS WILL BE SAVED AND MONIES WILL BE TAKEN OUT EACH MONTH.

REFUNDS & CHARGE-BACKS

ONLINE PAYMENTS MADE THROUGH STRIPE PAYMENTS. FOR REFUNDS, CHARGE-BACKS OR DISPUTES FOR ONLINE PAID ORDERS, PLEASE CONTACT US ON THE DETAILS MENTIONED BELOW.

YOU MBS PILATES

BOOKABLE ACTIVITIES:
    1.    CLASSES CAN BE BOOKED ONLINE BY EITHER PURCHASING A SINGLE CLASS, MEMBERSHIP OR CLASS PACK
    2.     BOOKINGS CAN BE MADE THROUGH THE WEBSITE AND/OR APP. [K1] 
    3.    ATTENDANCE FOR YOUR CLASS MUST BE REGISTERED UPON ARRIVAL AT THE RECEPTION DESK[K2] .
    4.    CANCELLATION OF A BOOKING MUST BE MADE NO LATER THAN 24 HOURS BEFORE THE BOOKING IS DUE TO START. ANY CANCELLATIONS RECEIVED WITHIN 24 HOURS OF THE START TIME WILL MEAN YOU WILL BE CHARGED[K3] . IF YOU CANCEL WITHIN 24 HOURS, YOU WILL LOSE YOUR CLASS CREDIT. ON A MEMBERSHIP, IF YOU CANCEL MORE THAN 3 TIMES IN THE SAME MONTH, ON THE 4TH LATE CANCEL AND MORE, YOU WILL ALSO BE CHARGED A £15 FEE
    5.    IF YOU DO NOT ATTEND A BOOKING[K4] , THIS IS CLASSED AS A NO-SHOW. YOUR CLASS CREDIT WILL NOT BE RETURNED TO YOU, AND YOU WILL BE CHARGED A £15 NO-SHOW FEE
    6.    IF YOU HAVE AN INJURY OR ILLNESS THAT MAY AFFECT YOUR ABILITY TO PARTICIPATE, OR IF YOU ARE A BEGINNER, PLEASE CONSULT THE INSTRUCTOR BEFORE THE CLASS STARTS.
    7.    CLASSES AND INSTRUCTORS ARE SUBJECT TO CHANGE.
    8.    GRIP SOCKS ARE MANDATORY FOR ALL REFORMER CLASSES
9. A MINIMUM OF THREE PEOPLE IS REQUIRED FOR A CLASS TO PROCEED.
10. TRAINERS AND CLASSES ARE SUBJECT TO CHANGE WITHOUT NOTICE AND WE RESERVE THE RIGHT TO CANCEL CLASSES DUE TO LACK OF ATTENDANCE, INSTRUCTOR AVAILABILITY OR ANY OTHER REASON DEEMED APPROPRIATE BY YOU MBS. SHOULD A CLASS BE CANCELLED BY US, A CLASS CREDIT WILL BE ADDED TO THE CLIENTS ACCOUNT. YOU WILL BE CONTACTED VIA SMS, PHONE OR EMAIL A MINIMUM OF 1 HOUR PRIOR TO THE START OF THE CLASS SHOULD IT NEED TO BE CANCELLED AND YOUR CLASS CREDITED.
11. INSTRUCTORS OR OWNER/S RESERVE THE RIGHT TO REFUSE CLIENTS PARTICIPATION IN A CLASS DUE TO SAFETY OR ANY OTHER REASONS AS REASONABLY FIT.
12. PLEASE NOTE IT IS THE CLIENTS RESPONSIBILITY TO BOOK THEIR CLASSES ON THEIR PACKAGE PRIOR TO IT’S EXPIRY THESE CLASSES WILL BE FORFEITED AND NOT EXTENDED UNLESS A MEDICAL CERTIFICATE IS PROVIDED.
13. OUR INTRODUCTORY OFFER IS ONLY AVAILABLE TO BRAND NEW CLIENTS AND FOR THE FIRST WEEK OF OPENING. YOU CAN ONLY PURCHASE THE INTRODUCTORY IS NON-REFUNDABLE NOR TRANSFERABLE AND WILL ACTIVATE FROM THE DATE OF YOUR FIRST CLASS BOOKING.
14. PAYMENT MUST BE MADE PRIOR TO BOOKING. TO BOOK INTO A CLASS YOU MUST EITHER HAVE PRE-PURCHASED SESSIONS IN YOUR ACCOUNT ONLINE VIA THE MOMENCE APP.
15. YOU MBS RESERVE THE RIGHT TO INCREASE PRICES AT ANY POINT INCLUDING MEMBERSHIPS, PACKAGES AND PRODUCTS.
16. ALL CLASSES, MEMBERSHIPS AND PACKAGES ARE NON-REFUNDABLE, CANNOT BE EXTENDED AND NON-TRANSFERABLE FOR ANY REASON EXCLUDING ILLNESS OR INJURY THAT STATES EXERCISE IS NOT PERMITTED FOR A SIGNIFICANT TIME PERIOD PRIOR TO THE EXPIRY OF THE PACKAGE.
17. EACH CLIENT MUST HAVE THEIR OWN ACCOUNT AND CANNOT BOOK THROUGH ANOTHER PERSON’S DETAILS. CLIENTS ARE UNABLE TO ‘SHARE’ CLASSES OR MEMBERSHIPS. IF FOUND TO BE IN BREACH OF THIS CONDITION, THE CLIENT MAY BE DENIED ENTRY AND NO REFUND WILL BE GRANTED.
18. WHILST WE LOVE CHILDREN, PERSONS UNDER THE AGE OF 16 MUST HAVE WRITTEN PERMISSION FROM A PARENT OR GUARDIAN TO ATTEND A CLASS OR PURCHASE A MEMBERSHIP/PACKAGE. THIS EXCLUDES ‘BABY & YOU’ CLASSES.
19. WAITLISTING CLASSES FILL QUICKLY SO WE RECOMMEND JOINING THE WAITLIST OF CLASSES YOU WISH TO ATTEND. OUR SYSTEM WILL AUTOMATICALLY ADD YOU TO THE CLASS WHEN A POSITION BECOMES AVAILABLE.
20. HOW DO I KNOW IF I GET IN? IF A SPOT BECOMES AVAILABLE OUTSIDE THE CANCELLATION PERIOD (24 HOURS OR MORE) YOU WILL BE NOTIFIED VIA EMAIL AND/OR TEXT AND CAN ACCEPT OR DENY THE SPOT. IF YOU DENY THE SPOT, THE NEXT PERSON WILL BE OFFERED THE POSITION. IF YOU RESPOND YES OR DO NOT RESPOND (NO SHOW) YOU WILL AUTOMATICALLY BE ADDED THE CLASS AND A CREDIT WILL BE USED SO BE SURE TO REPLY! TIP: CHECK YOUR SETTINGS VIA YOUR ACCOUNT TO ENSURE YOU ALLOW EMAIL AND TEXT FOR ‘SCHEDULE REMINDERS”. IF YOU ARE ADDED ONTO A CLASS MORE THAN 2HR BEFORE THE SCHEDULED START TIME, PLEASE BE AWARE THE USUAL LATE CANCELLATION POLICY WILL APPLY.
21. YOUR MOMENCE APP WILL TELL YOU WHAT NUMBER IN LINE YOU ARE TO A POSITION IN THE CLASS. THE WAITLIST MOVE QUICKLY, ESPECIALLY A DAY BEFORE AND DAY OF THE CLASS SO CHECK IN EVERY NOW AND THEN TO SEE WHAT NUMBER YOU ARE.
22. IT IS THE CLIENTS RESPONSIBILITY TO DISCLOSE OF ANY PRE-EXISTING INJURIES OR ILLNESSES. OUR INSTRUCTORS MAY BE ABLE TO PROVIDE MODIFICATIONS FOR MINOR INJURIES. OUR INSTRUCTORS HAVE THE RIGHT TO REFUSE ENTRY IF THEY ARE NOT SATISFIED THAT THE CLIENT SHOULD BE ATTENDING A CLASS. IF REFUSAL OCCURS, THE CLASS WILL BE CREDITED BACK TO THE ACCOUNT.
23. ALL MEMBERSHIPS CAN BE SUSPENDED FOR INJURY FOR AN UNLIMITED TIME PENDING MEDICAL CERTIFICATE AND WRITTEN NOTICE TO INFO@YOUMCR.CO.UK
MEMBERSHIP SUSPENSION REQUIRE 7 DAYS WRITTEN NOTICE.
24. IN THE CASE OF LONG TERM OR PERMANENT INJURY OR ILLNESS THAT PREVENTS THE USE OF OUR SERVICES, IMMEDIATE MEMBERSHIP TERMINATION WILL BE PERMITTED. TERMINATION WILL TAKE EFFECT FROM THE DATE WE RECEIVE WRITTEN CONFIRMATION FROM A MEDICAL DOCTOR.
25.. YOU AGREE TO THE ABOVE TERMS AND CONDITIONS. BY BOOKING INTO A CLASS YOU AUTOMATICALLY AGREE TO THE ABOVE TERMS AND CONDITIONS.
26. ALL PURCHASES ARE FINAL. NO CHANGE OF MIND REFUNDS ARE GIVEN. CLASSES ARE NOT TRANSFERRABLE.

CONDITIONS – MEMBERSHIPS

MEMBERSHIP PRICES ARE PER MONTH.

THERE IS A MINIMUM SIGN UP PERIOD OF 12 WEEKS (3 MONTHS) ON £170 PER MONTH MEMBERSHIP AND 12 MONTHS ON THE £115 PER MONTH MEMBERSHIP.

CANCELLATION OF MEMBERSHIPS AFTER THE COMMITTED PERIOD MUST BE MADE IN WRITING TO INFO@YOUMCR.CO.UK WITH 14 DAYS NOTICE.

ALL PAYMENTS SCHEDULED DURING THIS PROCESSING TIME WILL CONTINUE TO BE DEDUCTED AND YOU MAY CONTINUE USING THE MEMBERSHIP UNTIL PAYMENT EXPIRES.

AFTER PURCHASING A MEMBERSHIP YOU HAVE A 14 DAY PERIOD OF WHICH TO CANCEL.

ALL MEMBERSHIP CANCELLATIONS NEED TO BE EMAILED TO INFO@YOUMCR.CO.UK

PHOTOGRAPHY/ VIDEOGRAPHY

FROM TIME TO TIME CLASSES OFFERED BY YOU MBS MAY BE PHOTOGRAPHED OR FILMED DURING CLASS FOR THE PURPOSE OF PROMOTION OF SERVICES ON SOCIAL MEDIA OR OUR WEBSITE. PLEASE MAKE US AWARE OF ANY GROUNDS, RELIGIOUS OR OTHERWISE THAT WOULD PREVENT YOU FROM BEING ABLE TO OR WISH TO BE INCLUDED IN SUCH CONTENT CREATION SO THAT WE CAN ENSURE IT IS RESPECTED.

TERMINATION/TRANSFER/REFUNDS/FREEZING

– WE DO NOT OFFER ANY REFUNDS AT ALL. WE CAN, HOWEVER, OFFER CREDIT FOR THE SAME SERVICES AT A LATER TIME.
– ALL MEMBERSHIPS ARE NON-TRANSFERRABLE FOR CASH.
– ONLY ONE PERSON MAY USE A MEMBERSHIP AT THE SAME TIME.
– ALL TERMINATIONS MUST BE SUBMITTED TO INFO@YOUMCR.CO.UK WITH 14 DAYS NOTICE. YOUR MEMBERSHIP WILL BE CANCELLED 14 DAYS FROM YOUR REQUEST DATE.
– IF A PAYMENT IS DUE DURING THIS TIME IT WILL BE DEDUCTED AND YOU MAY CONTINUE TO USE THE MEMBERSHIP UNTIL THE PAYMENT EXPIRES.
– IF CANCELLED DUE TO INJURY/ ILLNESS MEMBERSHIPS CAN BE RE-INSTATED SHOULD YOU WISH TO BEGIN AGAIN DUE TO MEDICAL REASONS.
– MEMBERSHIPS CAN BE FROZEN IF YOU HAVE SIGNED UP FOR A 12 MONTH MEMBERSHIP FOR A MAXIMUM OF 1 MONTH. YOU CAN ONLY FREEZE YOUR MEMBERSHIP ONCE IN A 12 MONTH PERIOD.

SAFE USE OF THE STUDIO

YOU MUST COMPLY WITH THYE RULES OF THE STUDIO, DISPLAYED IN THE YOU MBS, WHICH RELATE TO YOUR USE FOR THE FACILITIES AND YOUR CONDUCT. WE CAN MAKE REASONABLE CHANGES TO THESE RULES, WHICH CHANGES WOULD BE NOTIFIED TO YOU IN ADVANCE ON OUR WEBSITE OR IN YOU MBS.

PRIVACY POLICY AND TERMS OF USE

USE OF OUR WEBSITE/APPLICATION IS ALSO GOVERNED BY OUR PRIVACY POLICY AND WEBSITE/APPLICATION TERMS OF USE, AVAILABLE FROM TERMS OF USE. OUR PRIVACY POLICY AND WEBSITE/APPLICATION TERMS OF USE ARE INCORPORATED INTO THESE TERMS AND CONDITIONS BY THIS REFERENCE.

VARIATION

WE SHALL HAVE THE RIGHT IN ITS ABSOLUTE DISCRETION AT ANY TIME AND WITHOUT NOTICE TO AMEND, REMOVE OR VARY THE SERVICES AND/OR ANY PAGE OF THIS WEBSITE/ APPLICATION.

INVALIDITY

IF ANY OF THE PROVISIONS OF THESE TERMS AND CONDITIONS ARE FOUND TO BE UNLAWFUL, INVALID OR OTHERWISE UNENFORCEABLE BY ANY COURT OR OTHER AUTHORITY, THAT/THOSE PROVISION(S) WILL BE DEEMED SEVERED FROM THE REMAINDER OF THESE TERMS AND CONDITIONS AND THE REMAINDER WILL BE VALID AND ENFORCEABLE.

WAIVER

IF YOU BREACH THESE CONDITIONS AND WE TAKE NO ACTION, WE WILL STILL BE ENTITLED TO USE OUR RIGHTS AND REMEDIES IN ANY OTHER SITUATION WHERE YOU BREACH THESE CONDITIONS.

LAW AND JURISDICTION

THESE TERMS AND CONDITIONS, AND THE RELATIONSHIP BETWEEN YOU AND US (WHETHER CONTRACTUAL OR OTHERWISE) SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF ENGLAND & WALES.
IF YOU ARE A CONSUMER, YOU WILL BENEFIT FROM ANY MANDATORY LAWS. NO
THING IN THE ABOVE CLAUSE TAKES AWAY OR REDUCES YOUR RIGHTS AS A CONSUMER TO RELY ON THOSE PROVISIONS

OFFERS / PROMOTIONS

1. Promotion Details

2. Eligibility

• The Promotion is available to new clients and existing clients without an active membership.
• Enrollment in this Promotion must be completed before [31st December] to qualify.
• This Promotion applies to selected membership types, as specified on our website or promotional materials.

3. December-Only Clause

• Exclusive Offer for December 2024 Bookings: Customers who enroll in this Promotion between December 1 and December 31, 2024, will receive [additional benefit, e.g., one complimentary class or discounted first month].
• This benefit is non-transferable, has no cash value, and may not be redeemed or exchanged for other services.
• If a customer cancels their membership before January 1, 2024, any complimentary classes or discounts associated with this exclusive offer will be forfeited, and cancellation fees may apply as outlined in Section 4.

4. Membership Activation and Payments

• Memberships under this Promotion will become active on January 1, 2024.
• No payments are required at the time of registration. The first payment will be processed on January 1, 2024, and will recur monthly, as per the membership type selected.
• Payment information must be provided at the time of booking to secure the membership spot.

5. Commitment and Cancellation Policy

• By signing up for this Promotion, you agree to a minimum commitment period depending on the membership you choose, (3 or 12 months) from the membership start date (January 1, 2024).
• All usual Membership Terms & Conditions will apply upon purchase as outlined in your membership agreement.

7. Payment and Penalty Collection

• Payment methods will be processed starting January 1, 2024, using the payment details provided at the time of registration.
• The Studio reserves the right to enforce penalties, or other outstanding amounts due to breach of these Terms.

8. Additional Terms

• The Studio reserves the right to modify or terminate this Promotion at any time. However, any changes will not affect members who have already registered under the Promotion.
• These Terms are governed by the laws of the United Kingdom.